At Nesture, we currently ship orders within the United States only.
Processing Time
- Orders are processed within 1–3 business days after payment is received.
Shipping Time
- Standard Shipping: 5-8 business days ($4.99 flat rate).
- Free Shipping: 5–8 business days on orders over $50.
- All shipping times are estimates and may vary depending on the carrier.
Order Tracking
- Once your order has been shipped, you will receive an email with tracking information.
- Please allow up to 48 hours for the tracking link to become active.
Shipping Restrictions
- We do not currently offer international shipping.
- We do not ship to P.O. Boxes, APO, or FPO addresses.
Lost or Delayed Packages
- Nesture is not responsible for delays caused by carriers, weather conditions, or incorrect shipping information provided by the customer.
- If your order is lost or delayed, please contact us at support@mynesture.com and we will assist you.
Refund Policy
At Nesture, we want you to be completely satisfied with your purchase. If for any reason you are not, you may request a return within 30 days of receiving your order.
Returns
- Items must be unused, in the same condition that you received them, and in the original packaging.
- To start a return, please contact us at support@mynesture.com with your order number and photos (if applicable).
- Once your return request is approved, we will provide you with the return instructions.
RETURN POLICY
- Customers are responsible for the cost of return shipping, unless the item arrived damaged or incorrect.
- We recommend using a trackable shipping service for your return.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to your original payment method.
- Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.
Non-Returnable Items
- Sale items, personalized products, and certain hygiene-related products are not eligible for return.
